“Web users ultimately want to get at data quickly and easily. They don’t care as much about attractive sites and pretty design.”

“Solving a problem simply means representing it so as to make the solution transparent”

“Development depends…on calling forth and enlisting resources and abilties that are hidden, scattered or badly utilised”

“Living in a market economy is not very different from speaking in prose. It is not easy to do without it, but much depends on what we choose to use prose”